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Digital health

We assist primary health care providers to understand and use digital health solutions in a meaningful way.

digital health header

Our Digital Health Engagement Officer provides support for all aspects of digital health, including:

  • GP Smart Referrals
  • telehealth
  • secure messaging
  • My Health Record
  • Health Provider Portal (the Viewer)
  • health data.

GP Smart Referrals

GP Smart Referrals are digital referrals that integrate with Best Practice and Medical Director software to enable faster, more streamlined management of referrals to Queensland public hospitals. Key features include:

  • fields requiring patient demographics will auto-populate from the clinical record, reducing time spent with manual data entry
  • it allows for the attachment of test results, imaging and other clinical documents from the clinical record or your PC, in multiple formats
  • aligns with state-wide essential referral criteria, reducing the number of referrals being returned
  • has an in-built Service Directory to inform you of the closest service available to your patient’s home.


Telehealth removes some of the barriers to accessing medical services for Australians who have difficulty getting to a specialist or live in rural and remote areas.

Secure messaging

Electronic messaging software enables health professionals to send and receive sensitive or confidential documents electronically and securely. It is simple, easy to use, and saves time and money.

A range of secure messaging products are available including:

My Health Record for healthcare professionals

Register to access clinical information about your patients.

Keep up to date with digital health with the PIP eHealth Incentive

Find out if you’re eligible and how to apply.

Australia’s National Digital Health Strategy

Safe, Seamless and Secure: evolving health and care to meet the needs of modern Australia.

Health Provider Portal

Access your patient’s public hospital results.