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Utilise Brisbane North PHN's QI and D Team to strengthen quality improvement in your practice

15 September 2026
Primary care

Brisbane North PHN's Quality Improvement and Development (QI and D) team helps general practices build capability in continuous quality improvement (QI) and use data to improve patient outcomes. These activities can support practices in alignment with accreditation requirements and embed a culture of continuous improvement that extends to greater outcomes for the health of our community.

Brisbane North PHN's QI and D team
Brisbane North PHN's QI and D team

1. Building quality improvement capability

The QI and D team helps practices develop the knowledge, skills and confidence to undertake meaningful QI activities by:

  • providing education and training on quality improvement methodologies
  • supporting practices to use Plan-Do-Study-Act (PDSA) cycles
  • assisting teams to identify improvement opportunities and set measurable goals
  • helping practices establish sustainable QI systems and processes.

This aligns with the RACGP Standards' focus on continuous quality improvement as a key component of high-quality general practice.

2. Supporting data-driven improvement

The QI and D team helps practices use data to identify opportunities for improvement and achieve better patient outcomes by:

  • extracting and analysing clinical data
  • identifying gaps in care
  • monitoring population health outcomes
  • tracking improvement over time
  • using data to support clinical governance and decision-making.

Examples include reviewing immunisation coverage, cancer screening participation and chronic disease management to identify areas for improvement.

3. Supporting quality improvement aligned with accreditation standards

The QI and D team supports quality improvement activities that align with RACGP Standards by:

  • using practice data to identify opportunities for improvement
  • strengthening clinical governance and quality systems
  • improving data quality and reporting processes
  • embedding continuous quality improvement activities into everyday practice operations.

While the QI and D team does not provide direct accreditation preparation support, these activities can assist practices in meeting accreditation requirements and improving patient outcomes. For accreditation-specific guidance, resources and support, practices can access Brisbane North PHN's accreditation team via Practice Support and learn more through our accreditation webpage.

Whether you're looking to strengthen your quality improvement activities or prepare for accreditation, contact us via Practice Support to discuss your needs or book a practice visit.