Contact
Get in touch with Brisbane North PHN.
Our Brisbane North PHN office has relocated to a new space in Chermside.
We are located at:
Level 1, 14 Banfield Street, Chermside
PO Box 2013, Chermside Qld 4032
You can contact Brisbane North PHN by calling 07 3630 7300 or by using the contact form below.
Please note that our phone line is a voicemail service. When you call, leave a message and a team member will respond within one business day.
Brisbane North PHN does not provide direct clinical services and is not an emergency service.
- If you are in crisis or need urgent help, please call 000 or Lifeline on 13 11 14.
- For mental health support, contact Medicare Mental Health on 1800 595 212.
- If you're unsure where to access healthcare services, visit www.findcarefast.com.au.
Additional support options:
- Service Navigator (for health professionals) for advice and information about services in the Brisbane North region: 1800 250 502.
- General Practice Support: 07 3490 3495 or visit www.practicesupport.org.au.
Contact Form
Please fill all required fields.
If you are seeking mental health support for yourself or someone you care about, Medicare Mental Health services are the best starting point. Please visit Medicare Mental Health and eReferrals for more information. Brisbane North PHN is a commissioning organisation and does not provide mental health services.
If you are in crisis or need urgent help, please call 000 or Lifeline on 13 11 14.
For further information download our feedback and complaints guide.
Feedback to the Department of Health
You may choose to directly engage with the Department of Health to seek a review of the PHN’s management, handling or decision regarding feedback we have provided to you.
To seek a review by the Department of Health, feedback can be submitted to PHN.Complaints@health.gov.au or at the following address:
PHN Operations Section
Program Delivery Branch
Health Grants and Network Division
Australian Government Department of Health
GPO Box 9848
Canberra ACT 2601
A copy of the Department’s PHN Program Complaints Policy can be found on the Department website.
We encourage ethical reporting of wrongdoing. We are committed to ensuring that whistleblowing disclosures are appropriately investigated, assessed and managed to address wrongdoing, and to ensuring that those who make disclosures are supported and protected from reprisals. We will keep the disclosure and identity of the whistleblower confidential while ensuring complaints are properly managed.
Contact independent service Stopline who are experienced in impartially and confidentially managing disclosures.
More information on whistleblower protection can be found via the ASIC website. If you require more information on the PHN’s whistleblower policy and procedure please contact the Executive Manager | People, Culture and Communications on 07 3630 7324.
Contribute to Brisbane North PHN
Contribute a research survey, research study or trial or a job listing to our website.
We acknowledge the Traditional Custodians within our region: the Jagera, Turrbal, Gubbi Gubbi, Waka Waka and the Ningy Ningy peoples of where we meet, work and learn. Brisbane North PHN is committed to reconciliation. Our vision for reconciliation is where the stories of our First Nations’ people are heard and shared, and networks are formed.