Lutwyche
Level 1, 120 Chalk Street, Lutwyche
PO Box 845, Lutwyche Qld 4030
Phone: 07 3630 7300
Email: info@brisbanenorthphn.org.au
Contact
Get in touch with Brisbane North PHN.
North Lakes
Level 2, 10 Endeavour Boulevard, North Lakes
PO Box 929, North Lakes Qld 4509
Phone: 07 3490 3490
Email: info@brisbanenorthphn.org.au
Primary Care Liaison Officers
Primary health care providers can contact the Primary Care Liaison Officer for their region for information about our programs and services.
Visit the Primary Care Liaison Officers page.
Provide feedback
Feedback and complaints guide
For further information download our feedback and complaints guide.
Feedback to the Department of Health
You may choose to directly engage with the Department of Health to seek a review of the PHN’s management, handling or decision regarding feedback we have provided to you.
To seek a review by the Department of Health, feedback can be submitted to PHN.Complaints@health.gov.au or at the following address:
PHN Operations Section
Program Delivery Branch
Health Grants and Network Division
Australian Government Department of Health
GPO Box 9848
Canberra ACT 2601
A copy of the Department’s PHN Program Complaints Policy can be found on the Department website.
Whistleblowing
We encourage ethical reporting of wrongdoing. We are committed to ensuring that whistleblowing disclosures are appropriately investigated, assessed and managed to address wrongdoing, and to ensuring that those who make disclosures are supported and protected from reprisals. We will keep the disclosure and identity of the whistleblower confidential while ensuring complaints are properly managed.
Contact independent service Stopline who are experienced in impartially and confidentially managing disclosures.
Contact Stopline via 1300 30 45 50, brisbanenorthphn@stopline.com.au or make a secure report online.
More information on whistleblower protection can be found via the ASIC website. If you require more information on the PHN’s whistleblower policy and procedure please contact the Manager | Human Resources on 07 3630 7377.
