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Urgent care

Care when it's urgent, but not an emergency.

BNPHN 8 May2024 548

Medicare Urgent Care Clinics (UCCs) are a new model of urgent care.

Medicare UCCs can provide timely care that is bulk-billed (incurring no out of pocket expense) to walk-in patients in a general practice setting. They are staffed by doctors and nurses and available for when you can't see your GP, but don't need to go to the emergency department.

Medicare UCCs provide short-term, episodic care for non-life-threatening urgent conditions requiring same day assessment or treatment.

Medicare UCCs have been designed to provide people with more options and better access to primary care in the community, and assist with reducing pressure on local emergency departments.

Medicare UCCs are equipped to treat:

  • minor illnesses – including but not limited to respiratory illness, gastrointestinal illness, urinary tract infections and sexually transmitted infections
  • minor injuries – including but not limited to closed fractures, simple lacerations, simple eye injuries and minor burns.

Medicare UCCs can provide:

  • wound management (gluing, suturing and dressings)
  • incision and drainage of abscesses
  • basic fracture management
  • intravenous cannula insertion (IV antibiotics and IV rehydration fluids)
  • urinary catheter management and changes
  • removal of foreign bodies from ears and nose.

There are two Medicare UCCs in the North Brisbane and Moreton Bay region.

The Murrumba Downs Medicare Urgent Care Clinic is now open and accepting patients.

Open 7 days (Monday to Sunday) 8.00 am to 8.00 pm
Located in the Murrumba Downs Medical and Dental Centre at corner Dohles Rocks Road and Goodrich Road West, Murrumba Downs.
Get directions
Book an appointment

The Northside Medicare Urgent Care Clinic is now open and accepting patients.

Open 7 days (Monday to Sunday)8.00 am to 8.00 pm
Located at Family Doctors Kedron, 11 Brookfield Road, Kedron.
Get directions

Book an appointment

Walk-ins welcome. All appointments are bulk-billed.

GP with child WEB RGB

Urgent care services

Services available when you need urgent care and your GP is not available

Find a GP when your GP is unavailable

An online Health Service Finder is available to find a GP in your area.


Urgent medical care when your GP is closed

Services available when you need urgent care and your GP is closed.

13SICK National Home Doctor
13 74 25
homedoctor.com.au

247 Home Visiting Doctors
1800 247 477
247doctor.com.au

Dial a Home Doctor (formerly Dial a Local Doctor)
13 99 99 (Home visits)
myhomedoctor.com.au

Hello Home Doctor
134 100
hellohomedoctor.com.au

House Call Doctor
13 55 66
housecalldoctor.com.au

Mental Health support

If you or someone you know mental health support, contact one of the 24/7 crisis support services

I Stock 1483035627

Minor Accident and Illness Centres

Minor Accident and Illness Centres (MAIC) deliver convenient and accessible healthcare where and when you need it.

MAIC is a fast and affordable alternative to the emergency department for non-life-threatening conditions.

MAIC is equipped to treat:

  • burns
  • lacerations, cuts and abrasions
  • minor fractures, broken bones and dislocations
  • sprains, strains and sports injuries
  • ear and eye injuries
  • nausea and vomiting.

Our region has a Minor Accident and Illness Centre at Morayfield.

Open 7 days (Monday to Sunday)
8.00 am to 8.00 pm
Located at Health Hub Doctors, 19-31 Dickson Road, Morayfield.

Walk-ins welcome for bulk-billed consultations.

Health Hub Doctors Morayfield offers long-term, comprehensive medical care, while the Minor Accident and Illness Centre provides fast, convenient urgent care for minor illnesses or injuries. Patients should consider their healthcare needs when deciding which type of facility to visit.

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Satellite Hospitals

Satellite Hospitals in the Metro North Health catchment

There are three Satellite Hospitals in the Metro North Health catchment – Caboolture Satellite Hospital (now open), Kallangur Satellite Hospital (opens late 2023) and Bribie Island Satellite Hospital (opens 2024).

Each Satellite Hospital offers a Minor Injury and Illness Clinic, which provides walk-in urgent care for illnesses and injuries not anticipated to be life-threatening in nature. This service is free for Medicare Card holders.

Satellite Hospital Minor Injury and Illness Clinics are run by a team of doctors, nurses and allied health professionals experienced in treating urgent medical needs who can assess, diagnose and treat a wide range of minor injuries in adults, adolescents and babies older than three months of age.

Minor Injury and Illness Clinics are equipped to treat:

  • minor head injuries with no loss of consciousness
  • minor burns and scalds
  • sprains and strains
  • suspected arm and lower leg broken bones
  • eye infections, conjunctivitis or scratches to the eye
  • foreign bodies in the eyes, ears or nose
  • grazes and splinters
  • bites and stings
  • skin, ear, throat and chest infections
  • minor allergic reactions
  • urinary tract infections.

Minor Injury and Illness Clinics also provide:

  • onsite x-ray and ultrasound
  • ECG
  • wound care
  • plastering and limb immobilisation.

Minor Injury and Illness Clinic teams work closely with the Queensland Ambulance Service (QAS) – if your illness or injury can be cared for at the clinic, the QAS can take you there.

Kallangur sh exterior

Caboolture Satellite Hospital comprises a Minor Injury and Illness Clinic, Aboriginal and Torres Strait Islander Health Hub, oral and mental health clinics, sleep services and medical imaging.

Open 7 days (Monday to Sunday) 8.00 am to 10.00 pm
Located at 15 Rowe Street, Caboolture.

Hospital directions

Kallangur Satellite Hospital comprises a Minor Injury and Illness Clinic, Aboriginal and Torres Strait Islander Health Hub, oral health clinic, kidney health services including dialysis, Older Persons Assessment and Rehabilitation Service and medical imaging.

Open 7 days (Monday to Sunday) 8.00 am to 10.00 pm
Located at 9 Stoker Way, Kallangur.

Walk-ins welcome. Free for Medicare Card holders.

Bribie Island Satellite Hospital comprises a Minor Injury and Illness Clinic, Aboriginal and Torres Strait Islander Health Hub, mental health clinic, kidney health services including dialysis, Older Persons Assessment and Rehabilitation Service, outpatient medical services, chemotherapy services and medical imaging.

Opens mid-2024.

Metro North Virtual Emergency Department (VED)

If you need an emergency department, you can access a video consultation with an Emergency Doctor via the Virtual ED.

Virtual ED should not be used for: chest pain, breathing problems or turning blue, coma or unconsciousness, sudden inability to move or speak, sudden facial drooping or the effects of a severe accident.

In an emergency, always dial Triple Zero (000).

Open 7 days (Monday to Sunday) 8.00 am to 10.00 pm