People Bank

Yes, participation in most activities will receive a payment, except for completing surveys. Each activity will list the expected payment in the expression of interest.

We would like to hear about your own experiences—or the experiences of people you care for—when receiving healthcare, and how we can make it better. No formal education is needed to participate in activities.

Activities vary in format. Some may be held in person, others online through Teams or Zoom. This will be confirmed in the expression of interest.

The time commitment varies. Some activities, like a once off focus group may only run for a couple of hours. Others, such as being on a panel may run for several hours each week for a few months. Membership on a committee might involve a couple of hours every few months over a period of two or more years.

This will depend on the activity. Some activities will only require the time attending. Some may involve preparation, including pre-reading, for example. You will be given appropriate notice to prepare.

The People Bank registration form provides an opportunity for you to tell us about yourself. It is important that we collect this information, so we only contact you with opportunities that you can participate in.

Yes. The Brisbane North PHN team delivering the engagement will contact you after the activity to let you know how your feedback was used in the project.

No, your details will not be shared outside of People Bank. However, if you do decide to participate in an activity, your details will be shared to the Brisbane North PHN team delivering the engagement. This is so they can invite you to the activity and support your participation. Brisbane North PHN takes the protection of your personal information seriously. All personal information collected is handled in line with our privacy policy. More information on how we manage your personal information, is available in our privacy policy and privacy statement. We also use additional data security measures including reCAPTCHA prompts to keep your information secure and restrict access by computer generated software.

We can provide a range of supports to allow you to participate in People Bank activities. These include:

• interpreters (including Auslan)
• transport support to and from activities
• mobility assistance (for example, around the venue)
• assistance using a computer
• low sensory rooms (dimmed lights, low volume)
• printing of pre-reading and preparation materials.

Participants are also able to bring their carer and support person/s to the activities. Please let us know if you need any other supports in the People Bank registration form, or at any time if things change.

You can leave an engagement activity at any time. You will still be able to participate in future activities.

You can unsubscribe from People Bank at any time. Please complete the contact us form and select ‘People Bank’. You can request to be unsubscribed in the ‘message’ section before submitting.

We are always interested in hearing from members how we can improve People Bank. Please complete the contact us form and select ‘People Bank’. Then, include your suggestions in the ‘message’ section. You can also call (07) 3630 7329 and ask to speak to the Community Engagement Coordinator if you prefer.

Please complete the contact us form and select ‘People Bank’. Please include your question in the ‘message’ section. We aim to get back to you within three (3) business days.