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Information for GPs

Latest COVID-19 advice for general practice including information on the vaccine rollout, testing criteria, financial support and personal protective equipment.

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The COVID-19 vaccine rollout

The Pfizer/BioNTech COVID-19 vaccine is now available. Doses of this vaccine are available at specific hospital sites across urban and rural Australia.

The AstraZeneca COVID-19 vaccine will progressively be distributed through an expanded number of sites, including general practice clinics, existing Commonwealth GP respiratory clinics, Aboriginal and Torres Strait Islander Community Controlled Health Services, state-run vaccination clinics and pharmacies.

The vaccine rollout roadmap has determined the phases of vaccination for priority groups. They are:

Phase 1a
  • quarantine and border workers
  • frontline at-risk health care workers*
  • residential aged care and disability care staff
  • residential aged care and disability care residents.
Phase 1b
  • adults over 70 years
  • all other health care workers (including those working at hospitals, general practice, pharmacy, allied health and community health services)
  • begin vaccinating Aboriginal and Torres Strait Islander people aged 55 and over
  • people at increased risk of severe disease e.g. people with an underlying medical condition or with a disability
  • critical and high risk workers including defence, police, fire, emergency services and meat processing.
Phase 2a
  • adults over 50 years
  • continue vaccinating Aboriginal and Torres Strait Islander people
  • other critical and high risk workers.
Phase 2b
  • balance of adult population
  • catch up any unvaccinated Australians from previous phases.
Phase 3

• people under 18 years if recommended.

*Frontline health care workers in phase 1a are those at the greatest risk of exposure to COVID-19. This includes those working at/as:

  • GP Respiratory Clinics
  • COVID-19 testing facilities
  • ambulance staff
  • paramedics
  • ICU staff
  • emergency department staff
  • clinical and ancillary support staff.

Vaccine rollout FAQs

Click through to read our FAQs exploring the Phase 1b rollout for both participating and non-participating practices.

COVID-19 vaccine Phase 1b: Workflow

Where to direct your general practice queries
The PHN has developed a workflow diagram for GPs, to help you direct your COVID-19 vaccination queries to the right place. Please click through to view or download below.

Testing criteria

COVID-19 testing in the North Brisbane and Moreton Bay region is available at a clinics in a number of locations.

If you’re feeling sick:

  • get tested today
  • stay home and isolate until you get the results and your symptoms resolve.

If you have any of the following COVID-19 symptoms, no matter how mild, get tested:

  • fever
  • cough
  • sore throat
  • shortness of breath
  • runny nose
  • fatigue
  • diarrhoea
  • vomiting or nausea
  • loss of smell and/or taste

Other symptoms people may experience include muscle or joint pain, and loss of appetite.

COVID-19 assessment and management HealthPathway

This pathway has been endorsed by State Health Emergency Coordination Centre to guide primary care management of COVID‑19 in the state.

National guidelines for public health units

The Series of National Guidelines have been developed in consultation with the Communicable Diseases Network Australia and endorsed by the Australian Health Protection Principal Committee. These guidelines summarise recommendations for surveillance, infection control, laboratory testing and contact management for COVID-19.

PPE suppliers in Australia

The PHN has made every effort to determine the legitimacy of these companies, but cannot guarantee their level of service. This information is being provided to support practices, but it is not an endorsement of the companies listed.

Flowchart for GP assessment and management of COVID-19

The flowchart for GP assessment and management of COVID-19 has been updated by the Queensland HealthPathway Community and GP Liaison Network.

COVID-19 checklist

Brisbane North PHN have developed a primary healthcare service COVID-19 checklist. The checklist is designed as a support tool for COVID-19 practice readiness for general practices in the North Brisbane and Moreton Bay region.

healthdirect Video Call

The healthdirect Video Call service is available to general practices, Aboriginal Medical Services and Aboriginal Community Controlled Health Services in Australia until 31 December 2021 under a special funding arrangement from the Australian Department of Health.

This funding provision enables telehealth as a whole-of-population model of care during the COVID-19 pandemic.

Doctor on phone WEB RGB

Financial support measures for general practice

There is a variety of support measures in place for general practices affected by the impact of COVID-19. These include support measures announced by the Australian Government, the Queensland Government, tax relief initiatives via the Australian Taxation Office and support packages from Australian banks.

Download the financial support measures


Virtual emergency department hotline

The Virtual ED service has been developed by Metro North HHS to provide GPs from the North Brisbane and Moreton Bay region access to emergency medicine specialist advice over the phone (or via video conference).

Available Monday to Friday, 8.00 am - 5.30 pm. To connect with the service call 1300 847 833.

More information


Health professionals disability advisory service

The COVID-19 Health Professionals Disability Advisory Service provides specialised advice for health professionals delivering care in primary or acute care settings. During COVID-19, some people with disability may require adjustments to their healthcare to ensure they receive COVID-19 testing and/or treatment with minimum distress.

Healthcare professionals can call the service from 8.00 am to 9.00 pm Monday to Friday on 1800 131 330.

Latest COVID-19 news

Brisbane North PHN will continue to provide the latest information on COVID-19. For further information, please contact your Primary Care Liaison Officer on 07 3630 7300 or email covid19@brisbanenorthphn.org.au.

Subscribe to the PHN's COVID-19 email updates for general practice:

Subscribe to COVID-19 updates from Queensland Health and the Department of Health: