All enquiries should be directed to 13HEALTH (13 43 25 84). Access to support and information is available via the HealthDirect Coronavirus (COVID-19) Symptom Checker.
GPs should refer to their local HealthPathways for up-to-date information on the clinical management of patients, including escalation pathways if people deteriorate and referral to disease modifying treatments such as monoclonal antibodies.
Testing patients for COVID-19
For the latest information on COVID-19 testing, visit Queensland Health’s COVID-19 testing requirements webpage.
COVID-19 testing requirements
Escalating a patient with COVID-19 to Metro North Health Virtual ED
If you require urgent COVID clinical advice (eg. deteriorating patient, access for monoclonal antibodies) or referral to Virtual Ward:
Contact for clinicians only to Metro North Health Virtual ED:
Hours: 8.00 am to 10.00 pm, 7 days a week
Phone: 1300 847 833
Online: https://metronorth.health.qld.gov.au/refer-your-patient/virtual-emergency-department
Contact for patients to Metro North Health Virtual ED: https://mnved.health.qld.gov.au/
Outside of these hours, contact 13 HEALTH (13 43 25 84).