HOME / COVID-19 / Information for our community

Information for our community

Where to get vaccinated and how to protect yourself and others from COVID-19.

COVID 19 multi colour bright blue 03

Protecting yourself and others from COVID-19

The Australian Government Department of Health has information about protecting yourself and others from COVID-19. Novel coronavirus is transmitted from person to person, usually when an infected person coughs or sneezes. Transmission may occur from contaminated surfaces, so it is important to frequently wash your hands.

To protect yourself and others from infection practice good hand and respiratory hygiene including:

  • cleaning hands with soap and water or alcohol-based hand rubs
  • covering your nose and mouth with a tissue or flexed elbow when coughing or sneezing
  • avoiding contact with anyone who has symptoms such as fever, a cough, sore throat, fatigue, and shortness of breath
  • staying 1.5 metres away from people
  • staying home if you are unwell.

For information and advice

To access the COVID-19 symptom checker and restriction checker visit the healthdirect website.

The Queensland Government has detailed information for the community on its website about COVID-19 including what it is, symptoms and prevention, diagnosis and treatment. Further information can be obtained by calling 13 HEALTH (13 43 25 84).

The Multicultural Connect Line has support and information to help you access aid, assistance and mental health services in your language. Call 1300 079 020.

COVID-19 vaccine for Queenslanders

All people aged six months and over are eligible for a COVID-19 vaccine.

There are a number of ways you can book an appointment to get the COVID-19 vaccine:

  • Selected General Practices
  • Aboriginal Controlled Community Health Services
  • Selected Community Pharmacies

Further information

Find out more about the vaccines and how to book an appointment to be vaccinated, click through to the Queensland Health website.


COVID-19 information in your language

Find information in your language on COVID-19 vaccinations; getting tested for COVID-19; staying home to stay safe; available financial support and other information on the COVID-19 vaccine.

A complete list of resources, including in-language videos, posters and fact sheets, can be found on the Department of Health website.


Pathways for vaccinating Greater Brisbane's vulnerable people

Brisbane North PHN and Brisbane South PHN are working together to improve access to the COVID-19 vaccine for people who would benefit from additional support.

Supporting our whole community

Making sure everyone can access the support they need.

Mental health resources

If you are feeling worried or anxious about COVID-19 there are steps you can take.

Head to Health Service Navigators: The PHN's team of mental health service navigators are able to provide reliable information and support. Contact the service navigators on 1800 595 212 (Monday to Friday 8:30 am-5:00 pm) or email headtohealth@brisbanenorthphn.org.au.

The PHN has developed a resource listing the various tools, fact sheets and professional development opportunities available to support people impacted by COVID-19—both practitioners and people accessing services.

The Department of Health's Head to Health website offers tips for maintaining good mental health, information on how to access mental health services, information for parents, and how to keep older Australians safe and connected by helping them get established online.

To receive frequent mental health updates on coronavirus subscribe to the Department of Health's enews.

Useful websites

Emergency relief

For those seeking food relief, visit the Ask Izzy search engine. Users can search for a range of charities and services according to their location or postcode. The search engine is a free and anonymous database of over 360,000 services including housing, meals, healthcare, counselling, legal advice, addiction treatment and a whole lot more.

To support those affected by COVID-19 the Queensland Government has set up a Community Recovery Hotline: 1800 173 349. People who have been quarantined or that are self-isolating and are not able to be self-reliant can call the helpline to arrange delivery of essential food and medication.

Queenslanders can also access an extensive list of emergency relief programs on the Queensland Government website.

Domestic and family violence services

Support services for people impacted by domestic and family violence continue to be available. If you are unwell or feel unsafe, you can leave your home to seek support.

Further information about support services is available at the Queensland Government website.