Services for people with severe mental illness

The Mental Health Service Hubs deliver integrated clinical and non-clinical services for people with severe mental illness.

severe mental illness header

There are three hubs in the Brisbane north region:

Communify’s Recovery and Discovery Centre

Royal Brisbane and Women's Hospital catchment, inner north Brisbane

Phone 07 3510 2777

Neami’s Living and Learning Centre

The Prince Charles Hospital catchment, Strathpine

Phone 07 3493 6780

Stride Centre

Redcliffe and Caboolture Hospital catchments, Caboolture

Phone 07 4593 0500


Hub services

  • assessment, triage and intake
  • service navigation
  • care coordination (including mental health nursing)
  • psychological therapy (groups)
  • physical health care
  • psychosocial support
  • assistance to access the National Disability Insurance Scheme (NDIS)
  • a range of in-reach services by external providers (for example alcohol and other drugs treatment, employment, housing and finance).

Eligibility criteria

  • 18 years and over
  • a diagnosable or severe and complex mental illness (episodic or persistent)
  • experiencing significant disruption to daily life, wellbeing and functioning
  • unable or unwilling to access NDIS
  • not accessing services through public hospitals
  • in need of clinical support that is not being provided by NDIS or hospital service.

Referral information

Anyone can refer to the Mental Health Service Hubs with the consent of the person being referred.

  • contact the hub directly
  • call the Head to Health service navigators on 1800 595 212.
  • for acute presentations, call MH CALL 1300 642 255.

Hubs evaluation report

In 2021, an independent evaluation was completed regarding the Brisbane North mental health Hubs. The purpose of this evaluation was to explore whether this integrated approach improves outcomes for consumers.

The evaluation demonstrated that the Hubs were effective in engaging people living in the community with severe mental illness, led to improvements in psychological distress and recovery outcomes, and met the needs of service users.

To learn more about the evaluation including achievements and recommendations, download the report.

Brisbane North PHN, hub staff, stakeholders and people with lived experience celebrated the results of the evaluation report at Communify in Bardon on Wednesday 24 August which was live streamed nationally.

View a short video of the Mental Health Hubs evaluation report event

How to refer

GPs and other health professionals can complete a referral into Brisbane North PHN commissioned mental health, alcohol and other drug and suicide prevention services via the My Mental Health Services eReferral.

Access My Mental Health Services referral information

Head to Health Service Navigators

The My Mental Health Service Navigators are now known as Head to Health Service Navigators. Same service, different name and number.

Phone: 1800 595 212