Suicide Call Back Service (24/7)
Free phone and online chat service for people feeling suicidal or caring for someone who is suicidal.
Phone 1300 659 467
Suicide prevention services
We fund a number of programs to deliver suicide prevention services in our region and we are committed to fostering collaborative partnerships with consumers and carers at each stage of the commissioning process.
The Way Back Support Service - psychosocial aftercare service
The Way Back Support Service delivers community based, psychosocial support to people at risk of suicide, following a suicide attempt or during suicide crisis. Clients are able to access up to three months of non-clinical support coordination and care navigation which facilitates their access to community services that meet their needs. Initial contact is made with the client within one business day of referral.
In the Redcliffe/Caboolture region, The Way Back is delivered by Richmond Fellowship Queensland and supports people who are 15 years of age and older, who reside in the region, with referrals accepted ONLY from Redcliffe and Caboolture Hospitals.
In the inner city region, The Way Back is delivered by Communify in partnership with Brisbane Youth Service and the Institute for Urban Indigenous Health and supports people from 18 years of age and older, who reside in the region, with referrals accepted ONLY from Royal Brisbane and Women’s Hospital and The Prince Charles Hospital.
Suicide Prevention Services
For more information on the service providers delivering suicide prevention services in the North Brisbane and Moreton Bay region, download the document below.
Helplines
Helplines for support and counselling
Lifeline
Free, confidential and anonymous phone, text and online chat counselling for adults experiencing a personal crisis or thinking about suicide.
Phone 13 11 14
1300 MH Call
Access mental health professionals in Queensland public hospitals. They can assess your needs and refer you to the most appropriate mental health service.
Phone 1300 642 255
13Yarn
If you, or someone you know, are feeling worried or no good, we encourage you to connect with 13YARN and talk with an Aboriginal or Torres Strait Islander Crisis Supporter.
Phone 13 92 76
Medicare Mental Health can connect you, or someone you care for, to mental health support.
The Medicare Mental Health phone service operates 8:30 am - 5:00 pm, Monday to Friday (excluding public holidays). Callers after hours will have the option to leave a message and receive a call back the next business day. Please note that Medicare Mental Health is not a crisis service.
Phone: 1800 595 212
For further information on the national Medicare Mental Health initiative, visit medicarementalhealth.gov.au.
Community awareness campaigns
Reasons to stay
Brisbane North PHN developed Reasons to stay as part of its local implementation of the National Suicide Prevention Trial.
The campaign website provides information about accessing face-to-face services or telephone support in the Brisbane North region.
Yarns Heal and Talking Heals
Yarns Heal is the first campaign of its kind in Australia focused on suicide prevention for the Aboriginal and Torres Strait Islander LGBTIQ+, Sistergirl and Brotherboy communities. Through a number of cultural ambassadors the campaign, led by the gar’ban’djee’lum network and IndigiLEZ Women’s Leadership and Support Group, encourages the community to open up and have a yarn.
This approach is echoed by the Talking Heals campaign, launched by the Queensland AIDS Council for the LGBTIQ+ community. Within this campaign, members of the community are also encouraged to talk to make things better.
