Learning from Elders: Brisbane North PHN’s First Nations engagement workshop
09 July 2026Brisbane North PHN recently had the privilege of welcoming Elders living and working on Kabi Kabi Country, Aunty Deb Jackson and Aunty Lynn Chapman, for a workshop for staff on engaging First Nations stakeholders.

The interactive workshop, divided into two 90-minute sessions, involved discussions around building and strengthening relationships with local First Nations people and communities in a commissioning environment.
Common themes discussed by the group focused on immersion into First Nations culture, culturally appropriate methods of communication and continuously learning from First Nations Elders and communities as key elements to building and maintaining purposeful relationships across the region.
At the workshop’s conclusion, staff came away feeling inspired and ready to put what they learnt into practice.
‘I found the workshop very insightful and also grounding to view the healthcare sector from the perspective of First Nations Peoples,’ said one member of the PHN team.
‘From connecting with community via yarns and quality time, through to the framing of language used, there are many aspects to consider when approaching cultural engagement respectfully and this workshop has taught me new ways of thinking and doing to progress with this.’
Another noted: ‘Immersion in First Nations community events and celebrations like NAIDOC, Sorry Day and National Reconciliation Week is central to creating genuine connection. Being seen, getting your face known, and sharing your authentic self is key. It’s not about being a by-stander; you have to show you are willing to be fully present to generate the kinds of meaningful relationships that lead to true change.’
Another said: ‘The workshop reinforced for me that meaningful engagement starts with listening and building trust through immersion in the local First Nations Communities and ensuring funding pathways are shaped by, not just for, First Nations communities.’
Everyone enjoyed a delicious lunch prepared by a local First Nations catering business, FigJam and Co, with the homemade jam drops and Anzac wattle seed biscuits being strong favourites among all.
The workshop was followed by a debrief with participants reflecting on what they learnt during the session and identifying what actions each would take to help strengthen engagement and partnerships with local First Nations stakeholders moving forward.
Enabling self-determination by First Nations communities’ is an important goal of Brisbane North PHN’s 2024-2027 Strategic Plan. Our PHN recognises that a proactive engagement with reconciliation will contribute towards strengthening relationships and opportunities and building respect between Aboriginal and Torres Strait Islander people and other Australians.
The PHN would like to thank Aunty Deb Jackson and Aunty Lynn Chapman for facilitating a compelling and inspiring workshop for our staff. We look forward to continuing to work together in the future.
