Privacy for medical practices: all your questions answered!

Key topics covered:

• Patients' rights to access their own records, including doctors' notes and third-party correspondence (specialist letters, results)
• Retention and destruction of paper and electronic records — including special considerations for deceased patients and patients with an intellectual disability
• Responding to requests from family members, including for deceased patients
• Privacy for minors where parents or guardians are separated
• Reasonable fees for providing records, and what counts as valid consent to release information to a third party
• Practical guidance for practice closures and transitions, and what patients are entitled to know
• Emerging questions around AI tools (scribes, document management) and your privacy obligations