Brisbane Youth Service - Practice manager

Brisbane Youth Service is seeking a full-time practice manager to join our team! The BYS Medical Clinic practice manager supports our mission by actively contributing to the BYS medical clinic’s operational objectives in providing flexible and responsive primary health services, tailored to meeting the needs of vulnerable young people aged 12-25 years at risk or facing homelessness.

This position is responsible for the day-to-day operations of clinic, including:

• managing the clinic reception, bookings and appointments
• close liaison with health practitioners, liaison with external services, hospitals and other practitioners as appropriate
• development of policy and procedures related to the clinic.

You’ll be a great candidate for this role if you have a post-Secondary qualification in practice management, healthcare management, business administration, or a related field and/or substantial relevant work experience within a health care setting. Demonstrated ability to establish, provide and manage clinic administrative services and staff. Demonstrated knowledge of issues impacting vulnerable young people including homelessness, mental health and domestic violence. Demonstrated experience in using electronic patient database systems, including Best Practice, Proda, CTG/PIP, eHealth, Medicare, use of Tyro Machine and secure messaging databases e.g., Kiteworks and Medical Objects. Have strong communication skills, including interpersonal skills, writing skills and the ability to advocate effectively on behalf of young people and young families.

Our people enjoy benefits including salary packaging, flexible working arrangements, and additional annual leave per year (depending on your role).

If this sounds interesting, submit your cover letter telling us why you are the right person for this role, along with your resume. If you would like to discuss this position further, please contact BYS directly on 07 3620 2400 or via hr@brisyouth.org.

Applications for this position close 8:30 am 4 April, 2025. We may start interviewing for this role prior to the closing date, so don’t delay your application.