RediCASE for Commissioned Service Providers
Resources and support for Brisbane North PHN commissioned service providers who use RediCASE or migrate data to RediCASE.
What is RediCASE
RediCASE is the database that Brisbane North PHN uses to collect the Primary Mental Health Care Minimum data Set (PMHC-MDS) and to support referral workflow from referrer to service provider. Redbourne is the vendor that provides RediCASE.
RediCASE User Access form
Please complete this form if you are a clinician or administration staff and require access to RediCASE.
Monthly RediCASE User Training
Brisbane North PHN is conducting monthly Redicase training for new users. The training is open to all mental health service providers (clinicians and administration staff) and PHN staff.
2025 dates
- Friday 31 January 10.30 am - 12.30 pm (RSVP by 29 January)
- Friday 28 February 12.00 - 2.00 pm (RSVP by 26 February)
- Thursday 27 March 10.00 am - 12.00 pm (RSVP by 25 March)
- Friday 2 May 12.00 - 2.00 pm (RSVP by 30 April)
- Thursday 29 May 10.00 am - 12.00 pm (RSVP by 27 May)
- Wednesday 25 June 10.30 am - 12.30 pm (RSVP by 23 June)
- Friday 25 July 12.00 - 2.00 pm (RSVP by 23 July)
- Thursday 28 August 10.00 am - 12.00 pm (RSVP by 26 August)
- Wednesday 17 September 1.00 - 3.00 pm (RSVP by 15 September)
- Thursday 9 October 10.00 am - 12.00 pm (RSVP by 7 October)
- Friday 31 October 10.00 am - 12.00 pm (RSVP by 29 October)
- Thursday 27 November 10.00 am - 12.00 pm (RSVP by 25 November)
To RSVP please email us. You will then be sent login details for the video conference.
Tip Sheets
Where to get support
- For general RediCASE, user access and program enquiries, please contact the PHN.
- For all technical enquiries contact Redbourne/Redicase Help desk 1800 783 336 redicase@redbourne.com.au.
- For specific program enquiries and feedback contact the Brisbane North PHN Program Development Officer/Program Coordinator.
