rediCASE for Commissioned Service Providers
Resources and support for Brisbane North PHN commissioned service providers who use rediCASE or migrate data to rediCASE.
What is rediCASE
rediCASE is the database that Brisbane North PHN uses to collect the Primary Mental Health Care Minimum data Set (PMHC-MDS) and to support referral workflow from referrer to service provider. Redbourne is the vendor that provides rediCASE.
rediCASE engagement
If you are new and require rediCASE access, complete the new user request form here. If you already have a rediCASE account but require support, access the helpdesk here.
Monthly rediCASE User Training
Brisbane North PHN is conducting monthly rediCASE training for new users. The training is open to all mental health service providers (clinicians and administration staff) and PHN staff.
2026 dates
- Thursday 29 January 10.00 am -12.00 pm (RSVP by 26 January)
- Friday 27 February 10.00 am -12.00 pm (RSVP by 23 February)
- Thursday 19 March 1.00 pm – 3.00 pm (RSVP by 16 March)
- Thursday 30 April 10.00 am -12.00 pm (RSVP by 27 April)
- Friday 29 May 10.00 am -12.00 pm (RSVP by 25 May)
- Friday 26 June 10.00 am -12.00 pm (RSVP by 22 June)
To RSVP please complete the RediCASE support request here.
You will then be sent login details for the video conference. Please advise if there are any specific aspects of Redicase you would like to be addressed.
