RediCASE for Commissioned Service Providers

Resources and support for Brisbane North PHN commissioned service providers who use RediCASE or migrate data to RediCASE.

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What is RediCASE

RediCASE is the database that Brisbane North PHN uses to collect the Primary Mental Health Care Minimum data Set (PMHC-MDS) and to support referral workflow from referrer to service provider. Redbourne is the vendor that provides RediCASE.

RediCASE User Access form

Please complete this form if you are a clinician or administration staff and require access to RediCASE.

Monthly RediCASE User Training

Brisbane North PHN is conducting monthly Redicase training for new users. The training is open to all mental health service providers (clinicians and administration staff) and PHN staff.

• Thursday 31 August 10.00am – 12.00pm (RSVP by 29 August)
• Friday 15 September 1.00 - 3.00 pm (RSVP by 13 September)
• Thursday 26 October 10.00am – 12.00pm (RSVP by 24 October)
• Friday 24 November 1.00 - 3.00 pm (RSVP by 22 November)
• Thursday 21 December 2023 10.00am – 12.00pm (RSVP by 19 December)

To RSVP please email You will then be sent login details for the video conference.

Tip Sheets

Where to get support

  • For general RediCASE, user access and program enquiries, please email the PHN at
  • For all technical enquiries contact Redbourne/Redicase Help desk 1800 783 336
  • For specific program enquiries and feedback contact the Brisbane North PHN Program Development Officer/Program Coordinator.