rediCASE for Commissioned Service Providers

Resources and support for Brisbane North PHN commissioned service providers who use rediCASE or migrate data to rediCASE.

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What is rediCASE

rediCASE is the database that Brisbane North PHN uses to collect the Primary Mental Health Care Minimum data Set (PMHC-MDS) and to support referral workflow from referrer to service provider. Redbourne is the vendor that provides rediCASE.

rediCASE engagement

If you are new and require rediCASE access, complete the new user request form here. If you already have a rediCASE account but require support, access the helpdesk here.

Monthly rediCASE User Training

Brisbane North PHN is conducting monthly rediCASE training for new users. The training is open to all mental health service providers (clinicians and administration staff) and PHN staff.

2025 dates

  • Thursday 20 November 1.00 pm – 3.00 pm (RSVP by 18 November)

2026 dates

  • Thursday 29 January 10.00 am -12.00 pm (RSVP by 27 January)
  • Friday 27 February 10.00 am -12.00 pm (RSVP by 25 February )
  • Thursday 19 March 1.00 pm – 3.00 pm (RSVP by 17 March )
  • Thursday 30 April 10.00 am -12.00 pm (RSVP by 28 April)
  • Friday 29 May 10.00 am -12.00 pm (RSVP by 27 May)
  • Friday 26 June 10.00 am -12.00 pm (RSVP by 24 June)

To RSVP please submit a rediCASE support request form.