RediCASE for Commissioned Service Providers

Resources and support for Brisbane North PHN commissioned service providers who use RediCASE or migrate data to RediCASE.

What is RediCASE

RediCASE is the database that Brisbane North PHN uses to collect the Primary Mental Health Care Minimum data Set (PMHC-MDS) and to support referral workflow from referrer to service provider. Redbourne is the vendor that provides RediCASE.

RediCASE User Access form

Please complete this form if you are a clinician or administration staff and require access to RediCASE.

Download the RediCASE user request form

(68.058 KB)

Monthly RediCASE User Training

Brisbane North PHN is conducting monthly Redicase training for new users. The training is open to all mental health service providers (clinicians and administration staff) and PHN staff.

Friday 4 October 1.00 - 3.00 pm (RSVP by 2 October)
Thursday 31 October 10.00 am -12.00 pm (RSVP by 29 October)
Thursday 28 November 10.00 am - 12.00 pm (RSVP by 26 November)

To RSVP please email us. You will then be sent login details for the video conference.

Download user training information

Tip Sheets

What defines a Service Contact and how Service Contact Types are defined.

12 tips and common mistakes

Receiving a referral for non RediCASE users

Commencement treatment form

Multifactor Authentication in RediCASE

Data model and specifications

Where to get support

For general RediCASE, user access and program enquiries, please contact the PHN.
For all technical enquiries contact Redbourne/Redicase Help desk 1800 783 336 redicase@redbourne.com.au.
For specific program enquiries and feedback contact the Brisbane North PHN Program Development Officer/Program Coordinator.