rediCASE for Commissioned Service Providers
Resources and support for Brisbane North PHN commissioned service providers who use rediCASE or migrate data to rediCASE.
What is rediCASE
rediCASE is the database that Brisbane North PHN uses to collect the Primary Mental Health Care Minimum data Set (PMHC-MDS) and to support referral workflow from referrer to service provider. Redbourne is the vendor that provides rediCASE.
rediCASE user request form
Please complete the form below and attach it to a rediCASE support request if you are a clinician or administration staff and require access to rediCASE.
Monthly rediCASE User Training
Brisbane North PHN is conducting monthly rediCASE training for new users. The training is open to all mental health service providers (clinicians and administration staff) and PHN staff.
2025 dates
- Thursday 26 June 10.30 am - 12.30 pm (RSVP by 24 June)
- Friday 25 July 12.00 - 2.00 pm (RSVP by 23 July)
- Thursday 28 August 10.00 am - 12.00 pm (RSVP by 26 August)
- Wednesday 17 September 1.00 - 3.00 pm (RSVP by 15 September)
- Thursday 9 October 10.00 am - 12.00 pm (RSVP by 7 October)
- Friday 31 October 10.00 am - 12.00 pm (RSVP by 29 October)
- Thursday 27 November 10.00 am - 12.00 pm (RSVP by 25 November)
To RSVP please submit a rediCASE support request form.
Tip Sheets
Where to get support
- For commissioned service provider rediCASE support, please submit a rediCASE support request.
- For all technical enquiries contact Redbourne/rediCASE help desk 1800 783 336 support@redicase.com.au.
- For specific program enquiries and feedback contact the Brisbane North PHN Program Development Officer/Program Coordinator.
