rediCASE for Commissioned Service Providers
Resources and support for Brisbane North PHN commissioned service providers who use rediCASE or migrate data to rediCASE.
What is rediCASE
rediCASE is the database that Brisbane North PHN uses to collect the Primary Mental Health Care Minimum data Set (PMHC-MDS) and to support referral workflow from referrer to service provider. Redbourne is the vendor that provides rediCASE.
rediCASE engagement
If you are new and require rediCASE access, complete the new user request form here. If you already have a rediCASE account but require support, access the helpdesk here.
Monthly rediCASE User Training
Brisbane North PHN is conducting monthly rediCASE training for new users. The training is open to all mental health service providers (clinicians and administration staff) and PHN staff.
2026 dates
- Friday 29 May 10.00 am - 12.00 pm (RSVP by 25 May)
- Friday 26 June 10.00 am - 12.00 pm (RSVP by 22 June)
- Thursday 23 July1.00 pm - 3.00 pm (RSVP by 21 July)
- Friday 28 August10.00 am - 12.00 pm (RSVP by 26 August)
- Thursday 17 September1.00 pm - 3.00 pm (RSVP by 15 September)
- Friday 23 October10.00 am - 12.00 pm (RSVP by 21 October)
- Thursday 12 November1.00 pm - 3.00 pm (RSVP by 10 November)
- Thursday 17 December 1.00 pm - 3.00 pm (RSVP by 15 December)
To RSVP please complete the RediCASE support request here.
You will then be sent login details for the video conference. Please advise if there are any specific aspects of Redicase you would like to be addressed.
Training Tutorials
Access the training video below
