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Aug 09, 2024
Feb 23, 2022
Recent events have placed additional pressures on industry which has impacting their ability to transition to web services and PRODA by 13 March 2022.
To help alleviate this, Services Australia is renewing all Medicare and PBS PKI site certificates. This will ensure healthcare locations can continue to access their digital health channels from 13 March 2022.
Services Australia has automatically renewed some PKI site certificates, where possible. Where this was not possible, a CD with the renewed certificate was mailed to your healthcare location. CDs were sent mid-2021 and were addressed to the certificate manager registered in their system.
Find out what you need to do if you haven’t received a CD.
If you received a CD in the mail, you must install your renewed certificate before 13 March 2022. Installing your renewed certificate will ensure you’re able to transact digitally from this date.
If you need help installing your renewed PKI site certificate, you can:
If your organisation uses NASH PKI certificates, they may also be expiring.
If your NASH PKI certificate is expiring, you must renew it online via HPOS. You’ll also need to install it to maintain access to digital health tools such as electronic prescribing and My Health Record. Find out more.
Speak to your software developer (if you haven’t heard from them) to find out:
If you use PBS Online, you must register your organisation in PRODA. Your software developer will contact you with further information when they have web services compatible software available. Find out more about the upgrade to web services and PRODA.
Related articles:
Prepare your practice - digital health and aged care channels are being upgraded
We acknowledge the Traditional Custodians within our region: the Jagera, Turrbal, Gubbi Gubbi, Waka Waka and the Ningy Ningy peoples of where we meet, work and learn. Brisbane North PHN is committed to reconciliation. Our vision for reconciliation is where the stories of our First Nations’ people are heard and shared, and networks are formed.