12 months of impact: How Brisbane North PHN is strengthening primary care across the region

This year, we’ve had more impact than ever before, working together to build a fairer and more inclusive healthcare system so residents can access care closer to home.

The numbers tell just part of the story, with 209,500 PHN-commissioned services delivered to more than 88,500 people in our region.

Three Medicare Urgent Care Clinics delivered 62,264 episodes of care when it was urgent but not an emergency – underscoring the vital contribution of this service after just 18 months of operation.

And, of the 1,910 clients supported by Team Care Coordination, 91.3 per cent were better able to cope with their chronic health condition.

But it’s the people in our community who illustrate the real impact of having accessible, affordable primary care.

• Patients in remote communities received free after-hours vaccines in remote areas, saying they couldn’t improve the service and asking for it to return every year.

• Nicole accessed specialist care for the persistent pain she’s lived with for 14 years. She said her quality of life has improved and the program gave her more than she ever believed possible.

• Vulnerable young people – most at risk of or experiencing homelessness – received specialist mental healthcare, with 87.5 per cent reporting they were ‘happy’ or ‘super happy’ with the support.

• Ben helped create a Lived and Living Experience Lifecycle Kit to pave the way for more representatives from priority groups to share their voice and shape healthcare programs.

These are just some of the outcomes of working with communities and healthcare providers to deliver primary care that’s relevant, close to home, and inclusive.

Read our 2024-25 Year in Review.