Bracken Ridge Family Practice - Medical receptionist

We are a busy and welcoming GP clinic with a team of nine doctors and a strong reputation for providing caring, high-quality healthcare to our community. We pride ourselves on maintaining a supportive, positive workplace culture where teamwork, respect, and patient care are highly valued.

We are currently looking for a friendly and reliable Medical Receptionist to join our team. This role is initially 3–4 days per week, with the opportunity for additional hours in the future.

Experience in medical reception is highly regarded, however we are willing to train the right person who brings a positive attitude, willingness to learn, and great people skills.

About the role:

• welcoming patients and managing the front desk
• answering phones and booking appointments
• general administrative and reception duties
• assisting with billing and patient records
• supporting doctors and the wider team to ensure smooth daily operations

About you:

• friendly, professional, and compassionate
• positive attitude with strong communication skills
• well organised and able to multitask
• reliable and punctual
• comfortable working in a fast-paced environment
• experience in medical reception or customer service is an advantage but not essential

What we offer:

• supportive and friendly team culture
• training and ongoing support provided
• opportunity to grow within the role
• flexible part-time arrangement initially 3–4 days per week
• a collaborative workplace with experienced doctors and staff

If you enjoy helping people and would like to be part of a caring healthcare team, we would love to hear from you.

Please apply with your resume and a short cover letter to pm@brackenridgedoctors.com.au.