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Head to Health Service Navigation

Help to navigate mental health, suicide prevention service and alcohol and other drug services in the North Brisbane and Moreton Bay region.

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The My Mental Health Service Navigators are now known as Head to Health Service Navigators. Same service, different name and number. For more information on this transition please click here or if you would like further information on the national Head to Health initiative, visit headtohealth.gov.au.

When you call the national Head to Health network number 1800 595 212 (free call), you will be asked to enter your postcode and you will then be transferred to a Head to Health service navigator based at the Brisbane North PHN.

Just like the current service, the Head to Health phone line can be accessed by consumers, their families, carers, as well as GPs, service providers and other health professionals. The Head to Health team will ask you a range of questions to connect with the most appropriate service to meet your needs or assist the person you’re supporting.

The Head to Health phone line will operate 8:30 am - 5:00 pm, Monday to Friday. Callers after hours will have the option to leave a message and receive a call back the next business day. Please note that Head to Health is not a crisis service.

Phone: 1800 595 212

Email: headtohealth@brisbanenorthphn.org.au

My Mental Health Services eReferral

GPs and other health professionals have access an expanded range of Brisbane North PHN commissioned mental health, alcohol and other drugs and suicide prevention services via the My Mental Health Services eReferral.

Please see resources below for more information about services commissioned by the Brisbane North PHN.

How to complete a referral

The My Mental Health Services eReferral is a single electronic form which can be used to refer into all commissioned services. The information provided in the referral form will be used to select a service matched to the consumers presenting needs. The eReferral will securely transmit the information directly to the service provider.

The My Mental Health Services eReferral is available online via the eLink or installed into General Practice software via the rediCASE GP Integrator. For further information about these referral options, please visit My Mental Health or contact the My Mental Health Service Navigation team on 1800 752 235.

Information about data collection and consent

All PHN mental health and suicide prevention services funded by the Department of Health are required to collect the Primary Mental Health Care Minimum Data Set (PMHC-MDS). This dataset improves the quality of services and allows the Department of Health to plan into the future. The PHN will collect this data on behalf of the Department of Health, however your consent to share this data with the Department of Health is optional. Information about the consent process is listed below.

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Visit the Brisbane North PHN commissioned mental health, alcohol and other drugs and suicide prevention services pages.

My Mental Health website

My Mental Health is a service navigation website for consumers, carers, service providers and health professionals. The website provides information about services and resources related to mental health, suicide prevention and alcohol and other drugs in the North Brisbane and Moreton Bay region. The website also hosts SANE forums and includes news and events pages for services and providers to upload their own activities.