Medicare Mental Health intake and eReferrals
Help to navigate and refer into mental health, suicide prevention and alcohol and other drug services in the North Brisbane and Moreton Bay region.
Medicare Mental Health services
Medicare Mental Health services provide free, confidential mental health and wellbeing support for anyone in Australia.
Medicare Mental Health Centres
Medicare Mental Health Centre Services are now available in the Brisbane North and Moreton Bay region.
Medicare Mental Health Centres provide immediate, short to medium-term, mental health supports and service navigation. Centres welcome adults experiencing emotional distress, crises, mental ill health, and/or addiction, and their families and carers through a ‘no wrong door’ approach. Each Centre is staffed by qualified mental health professionals, working alongside people with lived experience, who will listen to your needs and work with you to ensure you receive the right supports, at the right time.
Medicare Mental Health Centres are here for everyone-even if it’s your first time seeking support. Services incur no out-of-pocket cost, and you don’t need an appointment or a GP referral - you can simply walk in.
For more information about your nearest Centre, call Medicare Mental Health on 1800 595 212 or click on your local Centre below.
About Brisbane North PHN’s Medicare Mental Health Centres
- a safe, welcoming place where you can talk to someone and feel heard, with no out-of-pocket cost or need for a referral
- help to understand what’s going on and what kind of support might suit you best
- immediate care, advice and practical help if you’re feeling overwhelmed or distressed
- extra care for people going through a tough time, including those at risk of suicide, to help avoid the need for hospital visits
- guidance to connect you with local services, including mental health and alcohol and other drug support
- clear pathways for individuals, families and carers so you don’t have to navigate things alone
- short-term support to improve your wellbeing, especially if your needs aren’t being met by other services
- access to both in-person and digital support options that are proven to help.
Medicare Mental Health Check In
Medicare Mental Health Check-In provides free, evidence-based digital mental health support designed to help individuals build practical skills to manage common concerns such as anxiety, sleep difficulties, and low mood.
The service is appropriate for people experiencing mild mental health challenges and is available to individuals aged 16 years and over who reside in Australia. A referral or formal diagnosis is not required.
Participants can engage with the online tools independently at their own pace, or access additional support from a qualified mental health practitioner via telehealth to guide their use of the program where clinically appropriate.
Health professionals can direct patients to assess suitability and access the service via mentalhealthcheckin or by calling 1800 595 212.
Medicare Mental Health phone service
Health professionals can access the national Medicare Mental Health phone service on 1800 595 212 for free, confidential advice, guidance, and support with mental health service navigation.
Medicare Mental Health phone service can be accessed by consumers, their families, carers, as well as GPs, service providers and other health professionals.
For further information on the national Medicare Mental Health initiative, visit medicarementalhealth.
For more information on Medicare Mental Health intake and eReferrals, visit our webpage.
Visit the Brisbane North PHN commissioned mental health, alcohol and other drugs and suicide prevention services pages.
We acknowledge the Traditional Custodians within our region: the Jagera, Turrbal, Gubbi Gubbi, Waka Waka and the Ningy Ningy peoples of where we meet, work and learn. Brisbane North PHN is committed to reconciliation. Our vision for reconciliation is where the stories of our First Nations’ people are heard and shared, and networks are formed.