Medicare Mental Health

Help to navigate mental health, suicide prevention service and alcohol and other drug services in the North Brisbane and Moreton Bay region.

Medicare Mental Health can connect people with mental health services in the Brisbane North and Moreton Bay region.

Medicare Mental Health phone line 1800 595 212 can be accessed by consumers, their families, carers, as well as GPs, service providers and other health professionals.

The Medicare Mental Health phone line will operate 8:30 am - 5:00 pm, Monday to Friday (excluding public holidays). The services are free and no Medicare card is required.

To make a referral to Medicare Mental Health for service navigation support, you can:

Call 1800 595 212

For further information on the national Medicare Mental Health initiative, visit medicarementalhealth.gov.au.

My Mental Health Services eReferral

GPs and other health professionals have access an expanded range of Brisbane North PHN commissioned mental health, alcohol and other drugs and suicide prevention services via the My Mental Health Services eReferral.

Please see resources below for more information about services commissioned by the Brisbane North PHN.

Mental health, suicide prevention and alcohol and other drugs services magazine My Mental Health Services Map

How to complete a referral

The My Mental Health Services eReferral is a single electronic form which can be used to refer into all commissioned services. The information provided in the referral form will be used to select a service matched to the consumers presenting needs. The eReferral will securely transmit the information directly to the service provider.

The My Mental Health Services eReferral is available online via the eLink. For more information about completing a referral to a Brisbane North commissioned provider, call Medicare Mental Health at 1800 595 212 , available Monday to Friday, 8:30 am to 5:00 pm.

GP Practices with Medical Director or Best Practice can install the rediCASE GP Integrator into existing software. For more information about installing the rediCASE integrator please contact us.

Information about data collection and consent

All PHN mental health and suicide prevention services funded by the Department of Health are required to collect the Primary Mental Health Care Minimum Data Set (PMHC-MDS). This dataset improves the quality of services and allows the Department of Health to plan into the future. The PHN will collect this data on behalf of the Department of Health, however your consent to share this data with the Department of Health is optional. Information about the consent process is listed below.

Primary Mental Health Care Minimum Data Set FAQs for consumers

Visit the Brisbane North PHN commissioned mental health, alcohol and other drugs and suicide prevention services pages.

Alcohol and other drug treatment services

Alcohol and other drug support and treatment services are available for people with concerns about their substance use.

Brief therapy psychological services

Brief therapy psychological services are an evidence-based first option for people who are experiencing mild depression and anxiety.

Brisbane MIND and Brisbane MIND4KiDS

Brisbane North PHN’s Brisbane MIND program improves access to quality primary mental healthcare for vulnerable and disadvantaged communities across our region.

Services for people with severe mental illness

The Mental Health Service Hubs deliver integrated clinical and non-clinical services for people with severe mental illness.

Suicide prevention services

We fund a number of programs to deliver suicide prevention services in our region and we are committed to fostering collaborative partnerships with consumers and carers at each stage of the commissioning process.

Youth mental health services

Brisbane North PHN funds youth mental health services that provide psychological intervention to children, young adults and their families.